- Order processing time: 0-3 Business days.
- USAMS is not responsible for the loss of the package due to incorrectly filled in the delivery address.
we provides fast, efficient delivery of our parts to customers globally. We offer our clients Express shipping with DHL, UPS, FedEx. EMS takes a little longer time for shipping. We also supply our customers with economical Air Mail shipping like USPS,Royal Mail,Singapore Post, HongKong Post, Swiss Post and China Post, etc. You can choose any shipping method as you like when placing orders.
The total estimated time it takes to receive your order is shown below:
- You place your order
- (Processing time)
- We ship your order
- (Shipping time)
Total Estimated Delivery Time
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time: The time for your item(s) to travel from our warehouse to your destination.
|Shipping from Chinese Warehouse：
|Airmail and register airmail
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom
||7-15 business days
Australia ,New Zealand, Singapore
|7-15 business days
|Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
||7-20 business days
|Brazil, Russia, Mexico
||15-35 business days
||7-25 business days
||All countries except those listed below
||6-8 business days
|Brazil and Russia
||10-25 business days
3-7business days to worldwide.
|3-7 business days
(1) The shipping time mentioned above refers to the estimated time of business days that the shipment will take after an order has been shipped.
(2) Business days do not include Saturday/Sunday and any public holidays.
(3) These estimates are based on normal circumstances and are not a guarantee of delivery times.
(4) We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, customs issues, and any other event beyond our direct control.
(5) Expedited shipping can not be used for PO Box addresses.
(6) The recipient will be responsible for any import taxes, customs duties, and fees associated with the recipient's country/territory. These costs vary depending on local law.
(7) We are not responsible for non-delivery caused by that client don’t provide enough information when making order.
Singapore Post, HongKong Post, Swiss Post and China Post are economical ways for shipping, but take longer time. The following link will guide you to track your packages http://www.17track.net/en/
DHL has customs clearance advantages in Europe and the Middle East. To track your package, please visit http://www.dhl.com/en/express/tracking.html
UPS has customs clearance advantages in North America. To track your package, please visit http://www.ups.com/
FedEx has customs clearance advantages in America. To track your package, please visit http://www.fedex.com/
EMS is a special postal service for all countries, it enjoys the priority of customs clearance in the national postal. To track your package, please visit http://www.ems.com.cn/english.html
Basically, the freight is determined by the weight and size of the packages, shipping destinations and the shipping options.
Customs Clearance & Import Duty
usams.com does not add any taxes, VAT, or other hidden charges. The order total you see on the checkout page (i.e. goods subtotal + shipping cost) is what you pay to us. However, for international shipment, the recipient is responsible for all the customs charges by his/her country. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
Import duties and VAT may or may not be levied and will only be determined when the shipment goes through Customs in your country. Please check your country's import policy to understand your liability.
All duties and taxes levied are your (the buyers) responsibility and shall be paid directly to the buyer's government or to the courier company when the goods are delivered.
usams.com shall not be responsible for any shipping or customs delay since this is outside our control.
But if for any reason, the sale of goods detained by customs, we promise to:
If your goods are being destroyed by the customs, both you(buyer) and I(seller) bear half the loss.
If the goods are returned to us from the customs due to some factors, we will confirm with you how to deal with the problem. We can rearrange shipping for you or make the refund to your Paypal account.
Please note that sometimes shipping to remote destinations requires more time and extra fees due to international logistic policies. This additional delivery fee is required by logistic companies and must be borne by the receiver.
FAQ about Shipping & Delivery
Q: How to estimate the shipping fee?
A:When you add all the items you need to the shopping cart, then on the shopping cart page you can make an estimate of the shipping fee. After entering the country and the zip code where you want the goods to be shipped, shipping costs are calculated automatically based on your location as well as package weight and dimensions.
Q: About DHL Remote Fee
A: We will charge extra $30 if your shipping address is remote by DHL. You can visit the link http://raslist.dhl.com/jsp/first.jsp to check if you are in remote area or not.
Q: Do you provide free shipping if I place a big order?
A: We are afraid not. We’d like to provide free shipping for you if we can, for we regard you as our God and always spare no effort to seek profit for you. But the shipping fee is not included in such a reasonable price we offer. It is charged by transportation companies. We are so sorry that we cannot change anything for you at this aspect.
Q: Do you deliver to PO Box addresses?
A: At this time our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses. If you provide a PO Box or APO/FPO military address, it will delay the shipment of your items.
Q: How do I know where my package has reached?
A: After we ship out your order, we will send you a tracking number by email, so you can check out the shipping status of your order.
Q: Can I change my address?
A: We can help you change the address if your order has not been shipped out. But we are so sorry to tell you that there will be no use when the order is already on the way to the destination. In this case you may have to contact with the local logistics company and seek the solution.